Quality control

Quality – the degree of perfection!

1997. Federal Standardization Office in Belgrade has certified quality management system in the Dijamant DOO according to JUS ISO 9002.

2004. external certification by TÜV SÜD confirmed that Dijamant DOO has a quality management system compatible with the requirements of the revised standard ISO 9001:2000. The quality system was then extended to HACCP and is implemented as an integrated system.

2009. The entire production and all products are certified by HALAL standard – the standard of the Islamic community that excludes the use of materials originating from pigs and alcohol.

2011. introduced to the GMP + – Dutch standard for safety of food for animals.

2011. introduced the IFS – International Food Standard (German-French), which in 2013 will be replaced by another standard from the group GFSI: FSSC 22000 – Food Safety Management System.

2012. introduced to the ISO 14001 – Environmental Management System for environment.

2015. all oils and all vegetable fats are certified by KOSHER standard. Kosher standard prescribes the production and preparation of food under special Jewish customs. Kosher certificate (Heb. Kashrus – appropriate, correct) guarantees that a particular food product are compatible with the requirements prescribed by the Torah.

Those standards include the area of production of raw and refined edible vegetable oils, vegetable fat, vegetable addle, fatty spreads (margarine, cream margarine and margarine spreads polarina), mayonnaise, mayonnaise-based products, a mixture of additives and excipients in a bakery production, food for animals.

With these certifications Dijamant DOO makes another step in the successful operation and Development, which is based on the production of quality and safe food according to European standards, for the needs of both domestic and foreign markets.

All this would not be possible to implement without constant training and creating of awareness among employees about the importance of customer satisfaction, fulfillment of their expressed his unspoken demands and expectations.

In the Southeast Europe region, Dijamant is one of the two largest and oldest regional manufacturers of edible oil, margarine and mayonnaise, as well as mayonnaise-based products and ketchup, and operates as part of Fortenova Group.

Dijamant, with over 80 years of tradition, is synonymous with quality, as regularly witnessed by consumer preferences in independent researches, with the products of these companies regularly stated as their first choice.

The market leadership status of the company goes hand in hand with the consumers’ trust in their technology procedures, the products’ health safety, traceability as well as the adherence to sustainability principles in the production and supply chain. This approach has been acknowledged by a number of certificates and quality designations held by Dijamant.

One of those is the Roundtable on Sustainable Palm Oil (RSPO) certificate issued by the international RSPO organisation, dedicated to promoting the growing and use of sustainable palm oil products.

The cultivation of oil palms significantly contributes to negative consequences for the environment and the society. The creation of plantations frequently requires the clearing of large areas of land, resulting in massive tropical deforestation. This process leads to a severe loss of biodiversity, including the extinction of numerous endangered species that lose their natural habitat. Furthermore, the burning of forests, which is frequently used as a means of land preparation, causes increased emissions of greenhouse gas, thus additionally exacerbating climate change.

Besides environmental, there are also significant social challenges. The cultivation of palm oil frequently leads to the forced displacement of indigenous communities, while poor working conditions and the exploitation of workers, including child labour, additionally emphasize the negative social impact related to this industry.

In order to prevent the occurrence of negative impacts on the environment and the society, the fundamental principles of the RSPO organisation include the respect for workers’ rights, ethical conduct, the responsible and sustainable use of land, occupational safety, climate change mitigation and the reduction of GHG emissions, the inclusion of small, local suppliers and transparency, and involve a large number of various stakeholders – from producers and manufacturers to retailers.

Being aware of the importance of such approach and the adverse consequences of palm oil cultivation, through its membership and annual recertification in the global RSPO initiative Dijamant has opted to actively participate in and collaborate on the promotion and development of sustainable practices in procuring palm oil and have built the fundamental principles of that model into their corporate values. The dedication of Dijamant to the RSPO initiative is visible through its increased use of sustainable palm oil in the production of industrial products, with the consumption of sustainable palm oil for those purposes having continuously grown (the consumption of that raw material was 1.5 times higher in 2024 in comparison to 2023).

Dijamant has thus demonstrated its awareness of the importance of promoting sustainable operations in the palm oil supply chain, supporting an initiative striving to develop a palm oil production industry based on sustainability principles throughout